Physical + Digital Care Solution
Everything a family needs,
at the front door.
100%
instant after-hours answers
<5 seconds
average response time
0 staff calls
for standard FAQ enquiries
Custom On-Site QR Displays & 24/7 Digital Concierge
Plug-and-play acrylic signs placed at reception
so families, visitors and contractors can
instantly scan for visiting hours, daily menus,
activities, and other instant answers.
Live Demo Interaction
Test the 24/7 Digital Concierge
Ask a question to see how ET Care delivers
clear, empathetic answers to families,
visitors and contractors while freeing up
front-desk staff.
Example questions:
- How long does it take to set up?
- What are visiting hours?
- How do I book a tour?
- What time is breakfast?
Simple deployment
Up and running in under 48 hours
1. Upload Knowledge
Import existing handbooks, dining menus, and visiting guidelines.
2. Customise and brand
Tailor tone, visiting rules, and custom booking links to match your care facility.
3. Place QR Displays
Position acrylic desk stands at reception and scan to test.
Reach out if you need a hand with anything at anytime!
After-hours coverage
Response time
Staff labor hours spent
Estimated monthly labor cost
Facility tour bookings
Front desk interruption
Manual front-desk handling
Delayed follow-up or voicemail next business day
3–15 minutes (or phone tag)
15–20 hours/week on routine FAQs
$1800 – $2500 AUD/month in staff time
Back-and-forth phone calls and scheduling friction
High (constant phone ringing during care tasks)
With ET Care Digital Concierge
100% instant, compassionate answers 24/7
<5 seconds instant response
0 staff hours for standard enquiries
Self-serve 24/7 automated tour bookings
Zero (staff focus entirely on resident care)
Flat rate software subscription